Strategic Operator

Where strategy
meets execution

Global executive with 13+ years scaling ecommerce and digital commerce businesses — turning organizational complexity into commercial performance across platforms, customer experience, and international growth.

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Neil Du Plessis
What I do
Build and scale ecommerce and digital commerce businesses end to end
How I operate
Strategic at altitude, credible in the details, effective across functions
Where I add value
Digital growth, customer experience, and commercial operations
Core Capabilities

The skills that translate across industries

01
Ecommerce & Digital Commerce
End-to-end ownership of digital storefronts, platforms, and channels — from merchandising and CX to checkout, retention, and revenue growth.
02
Commercial Strategy
P&L ownership, revenue architecture, and growth strategy across global and multi-market operations.
03
Customer Experience & Growth
Using data, UX, and paid and organic channels together to grow acquisition, conversion, and lifetime value.
04
Organizational Transformation
Restructuring teams, redesigning systems, and leading change with executive alignment and minimal friction.
05
Executive Communication
Translating operational complexity into board-level narrative. Data storytelling that drives decisions, not just reports.
06
Cross-functional Leadership
Leading distributed global teams across time zones, cultures, and disciplines — with clarity, accountability, and commercial focus.
Neil Du Plessis at work
About Neil

A commercial operator who thinks like a strategist

I've spent 13+ years building and leading ecommerce and digital commerce businesses — not just executing playbooks, but building the systems, teams, and strategic clarity that make performance sustainable.

My background spans digital commerce, organizational transformation, and operational strategy across APAC, EMEA, North America, and South Africa. I operate best where the problems are real, the stakes are high, and conventional wisdom has stopped working.

I'm equally comfortable translating vision downward into operating reality, and translating ground-level complexity upward into executive decision-making. That bridge is rare — and it's where I tend to create the most value.

Neil Du Plessis
What I'm Exploring

Where my profile creates the most value

Ecommerce & Digital Commerce Leadership
Head of Ecommerce, VP Digital, or CCO roles — owning the full digital P&L across platform, CX, growth, and operations for scaling or global brands.
Strong Fit
Chief Transformation / Operating Officer
Mid-market or scaling businesses that need organizational clarity, commercial alignment, and operational performance — without adding bureaucracy.
Target Role
Strategic Advisory
Advising leadership teams, investment firms, or growth businesses on commercial strategy, digital transformation, and organizational design.
Open To
AI & Emerging Industry Transformation
Bringing commercial and operational discipline to industries undergoing significant digital or structural change — AI, autonomous systems, or high-growth technology.
Interested
Private Equity Portfolio Operations
Operating Partner or Portfolio Transformation lead — applying commercial and digital operating experience to drive value creation across portfolio companies.
Open To

Let's have a real conversation

Whether you're building something, fixing something, or evaluating something — I'm worth a conversation.

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